O'Regan's Volkswagen Halifax
3260 Kempt Road, Halifax, NS, B3K 4X1
902 453-2790

Privacy Policy of O'Regan's Volkswagen Halifax

Your privacy is important to O'Regan's* (referred to as "we" or "us" in this Policy). The purpose of this Policy is to assure you that when you submit personal information to us we treat it with the utmost respect. Your personal information is collected, used, disclosed and retained in an effort to serve you better. This includes use of your personal information to understand your needs and to offer products and services that meet those needs; respond to your inquiries; permit ongoing communication between you and O'Regan's and the providers of the products and services you have purchased from us or through us. Please read through our Privacy Policy and if you have any questions please contact us using the information provided in the "Questions? Concerns?" section of this document.

*'O'Regan's refers to O'Regan's new and used vehicle dealerships, collision centres, after-market service centres, detailing franchises, O'Regan's National Leasing and O'Regan's Car and Truck Rentals.

Personal Information 

"Personal information" is any information about an identifiable individual, but does not include certain business contact information which may be collected, used and disclosed for the purpose of communicating with an individual in relation to their employment, business or profession. It also may not include your home address and home telephone number if they are published in a telephone, professional or business directory.

What Personal Information do we Collect? 

When you obtain any products or services from us or with our assistance, including: a vehicle purchase, lease, finance, repair, maintenance, parts, rental, automotive detailing, or if you participate in one of our surveys, contests, or promotions, or submit a form on our website (oregans.com), or if you test drive one of our vehicles or contact our dealership staff, we may collect information as required or permitted by law, and some or all of the following information:

  • Your name, address, telephone number, and email address
  • Your age, date and year of birth, and gender
  • Your vehicle preferences (e.g. preferred car size, type of vehicle, annual kilometers driven etc.)
  • Information on your existing vehicle(s) and any trade-in
  • Details on your vehicle and its parts and service history
  • Details on your vehicle collision history
  • Details on your automotive detailing history
  • Your driver's master number
  • The license plate number
  • The name of your insurance company and agent
  • Your insurance policy number and details about your insurance coverage
  • Similar information about other members of your family
  • Your language preference​

If you are applying for credit for your purchase we may also collect:

  • Your date of birth and the date of birth of your co-applicant
  • Your employment information and employment information of your co-applicant
  • Your social insurance number and the social insurance number of your co-applicant
  • Financial and credit information about you and your co-applicant (specific information is set out in the application for credit forms)
  • Credit reports and histories about you
  • The principle amount of your loan, interest and repayment schedule
  • Health information if you are applying for life, health, disability or accident insurance
  • The amount of any life, health, disability or accident insurance and details of that insurance
  • Customer comments, feedback, requests, surveys

Provision of your Social Insurance Number is optional. Please note however that most Credit Reporting Agencies use the Social Insurance Number as a unique identifier to ensure proper identification when conducting credit reviews and preparing credit reports. If you do not wish to provide your Social Insurance Number, our ability to obtain a timely and accurate credit report may be affected.

How we may Use your Personal Information? 

Your personal information may be used by us as required or permitted by law and to provide products and services to you including for the following purposes:

  • Operational purposes: To carry out activities related to our operations, such as providing services necessary to assist with the service and repair of your vehicle, to arrange appropriate financing or leasing for your vehicle, to confirm insurance, to obtain a credit report, to obtain a license or registration for your vehicle, to rent a vehicle, and to provide you with a reminder that your vehicle requires parts, servicing and/or detailing.​​​
  • Direct Marketing purposes: To customize and/or direct advertising and marketing to you including updates, information and follow ups regarding the product or service you have purchased or products and services we feel may be of interest to you. We may market to you by email, from our website, or from other sites or locations, for example: if you view a product on our website, you may see ads for that product on our or third party websites and applications. O'Regan's may engage a third party service provider to carry out our direct advertising and promotional campaigns. In order to send you relevant information regarding promotions that we think will most interest you, we provide the service provider with all or some of the following information: your name, address, email address, preferred car size, type of vehicle, information on your existing vehicle(s) and any trade-in, details on your vehicle and its parts and service history, lender, down payment, amount financed or leased, payment, term, warranty and detailing history.
  • Website Functionality purposes: To customize your website experience with us, including to: remember customer interests and preferences; customize the products and services we share with customers; and track and categorize customer activity and interests on our website, some of which may involve the use of cookies (see Cookies section below in this Policy).
  • Customer Analytics purposes: To perform quality control and analytic functions to further enhance and develop our communications and services, such as to: create digital profiles, understand how customers use our website, products and services; generate insights and understand how customers interact with us; and improve our website, products and services. O'Regan's may engage a third party service provider to provide customer analytic services. As part of these services we may provide the service provider your email address, and make and model of your vehicle. We may also provide this information to social media providers to assess the effectiveness of our social media marketing to match people who have viewed our ads online and then purchase or leased a vehicle from us. If you do not want such information used for customer analytic purposes, you may unsubscribe in accordance with our communications or contact us as indicated below.

Sometimes we have to Share your Personal Information with Others. 

We do not sell your personal information to third parties. We may share some or all of your personal information with third parties as permitted by law, and as follows:

  • to the manufacturer of your vehicle and its related companies
  • to the providers of products and services that you have purchased through us or which we feel may be of interest to you
  • to parties responsible for carrying out our direct advertising and marketing campaigns and customer analytics services (see Direct Marketing, Customer Analytics as described above)
  • to parties responsible for updates, follow up and servicing of the product or service you purchased from us or through us
  • to credit reporting agencies, financial and leasing companies, your insurance agent or company, insurance adjusters, companies which provide or insure warranties relating to your vehicle and government licensing and registration agencies.

Due to the very international nature of our business, our manufacturers, suppliers and providers are often based in Canada but also worldwide. Therefore, when we share your personal information with such third parties, they may process and store it outside Canada. As in Canada, your personal information may then be accessible to law enforcement and national security authorities of those jurisdictions.

If you provide us with your email address for the purposes of receiving communications from us, this information will not be shared with any third party organization except in accordance with this Policy or with your express consent.

How long do we keep your Personal Information? 

We retain your personal information as long as we believe that you are still the owner of the vehicle, or product, and for a period thereafter when we reasonably expect we may be able to provide further services to you. If the information relates to the financing or lease of the vehicle, we retain personal information relating to the financing or lease arrangements as long as those arrangements are in place. If the information relates to service or repair of your vehicle we retain the personal information for as long as is reasonably necessary to address any issues arising from the service or repair of the vehicle or as may be required by law. We also retain your personal information as reasonably necessary to satisfy any potential legal obligations that may arise.

The Security of your Personal Information is Important to Us 

The security of your personal information is important to us. We take technical, contractual, administrative, and physical security steps to protect personal information that you provide to us. We instruct our employees with access to your personal information that it is to be used only in adherence with the principles set forth in this Policy.

Cookies

Our website uses cookies to understand how our website is used and in order to help us improve your overall online experience. Cookies are files which are stored on your computer or device after you visit a website. Except for strictly necessary cookies (as described below), most of the cookies on our websites expire at the end of your current session on our website. However, some of our cookies have an extended lifespan which may be brief or last for longer periods. Some of our cookies are persistent and will never expire.

O'Regan's may use the following categories of cookies on our website:

Strictly Necessary -- These cookies are necessary for the website to function (for example, for effective communication or security) and cannot be switched off in our systems. These cookies are usually only set in response to actions made by you which amount to a request for services. You can set your browser to block or alert you about these cookies, but some parts of this website will not then work, such as: remembering your search settings; and remembering if you have provided certain privacy consents.

Visitor Statistics and Performance -- At our website we use cookies to collect aggregate information and statistics from our website regarding unique visitors, length of time of visit, date of visit, bandwidth used, pages viewed and sites visited before and after leaving our site. Personally identifiable information is not directly linked to this information, such as name, address, email and telephone number.

Website Preferences -- These cookies are used to provide services or remember settings to enhance your visit for example text size or other preferences. The information these cookies collect is anonymous and does not enable us to track your browsing activity on other websites. By using our website, you agree that we can place these types of cookies on your device.

Targeting and Advertising -- These cookies are used to build a profile of your interests and show you relevant ads on other sites. They are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising. We may also place a so called "remarketing cookie" during your visit on our website. We use these cookies to offer targeted messages to encourage you to come back to our website. However, we are unable to proactively reach out to you as the whole process is entirely anonymized and you can opt out of these cookies at any time as explained above.

If you'd prefer to restrict, block or delete cookies from O'Regan's or our website, you can use your browser to do this. If you choose to disable all cookies we cannot guarantee the performance of our websites and some features may not work as expected. 

Other Website Matters 

You may submit personal information by completing one of O'Regan's online forms. We have implemented security for our online forms to protect personal information that you submit (i.e. SSL encryption for credit applications).

Our website contains links to other sites, which are not operated by O'Regan's -- the manufacturer's sites, for example. Please review carefully the privacy statements and other terms for such sites, which may collect, use and disclose personal information in accordance with their own privacy policies.

What can you do if you want to limit our use of Your Personal Information? 

Most of the personal information we collect is necessary for us to provide you with products and services as described in this Policy. If you do not want us to use or disclose your personal information in a particular way please contact our Privacy Officer as described in the "Question? Concerns?" Section of this document and we will be pleased to discuss how we can limit collection, use or disclosure of your personal information.

You can Request Access to Your Personal Information.
 
You have a right to access the personal information which we have about you and to request that personal information which you believe to be inaccurate to be corrected. If you wish to access your personal information you should contact our Privacy Officer who will be pleased to assist you.

Questions? Concerns? 

We are responsible for the personal information under our control and we have designated a Privacy Officer who is responsible for our compliance with this Policy and with the privacy legislation.

If you have any questions or concerns about O'Regan's Privacy Policy or about the collection, use and disclosure of your personal information by O'Regan's please contact our Privacy Officer using the information below.

Telephone: 1 (902) 406-7171
Fax: 1 (902) 464-9560

Email: privacyofficer@oregans.com 

Mail: Privacy Officer
O'Regan's Corporate Office, 60 Baker Drive, Unit A 2nd Floor, Dartmouth, NS B2W 6L4

Our Privacy Policy is subject to amendments which will be posted on our website and will also be available from O'Regan's Privacy Officer at 1 (902) 406-7171. 

By interacting with the Youtube videos on this website, users are agreeing to be bound by the Youtube Terms of Service. Please refer also to the Google Privacy Policy.

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1 If the vehicle is identified as new: Figure shown reflects an estimate of the amount that you can expect to pay in Canadian dollars and is: (i) based on the Manufacturer's Suggested Retail Price (MSRP); and (ii) includes freight, PDI, levies, duties and dealer charges. Taxes are excluded (unless you select otherwise). Licence, insurance, and registration fees are also excluded. Environmental or related levies and taxes vary by jurisdiction. Actual selling price and other terms are set by the dealer. Dealer may sell for less. See below for further details.

If the vehicle is identified as a ""certified pre-owned"", ""CPO"", or used: Figure shown reflects an estimate of the amount that you can expect to pay in Canadian dollars and includes all options and/or equipment built with the vehicle, as well as dealer charges. Taxes, licence, insurance, and registration fees are excluded. Actual selling price and other terms are set by the dealer. Dealer may sell for less. See below for further details.

Photos for illustration purposes only, and may not reflect exact vehicle (including vehicle colour, trim, options, or other specifications). Some vehicles may be shown with optional equipment or equipment not available in Canada. Specifications, equipment, options and prices are subject to change without notice. Although we endeavour to ensure that the information contained on this website is accurate, Volkswagen Canada, its dealers, and Volkswagen Financial Services are not responsible for any errors or omissions that may occur from time to time. Please contact your Volkswagen dealer for verification or if you would like more information on this vehicle. "Volkswagen," the Volkswagen logo, all model names and trimline names are registered trademarks or trademarks of Volkswagen AG, used under license.

2 This payment estimator is a tool to assist you to estimate your scheduled payments. We do not make any representation or warranties as to your actual amounts. Figures shown reflect an estimate of the amount that you can expect to pay in Canadian dollars based on: (i) entering into a lease agreement or a credit agreement (as applicable) with Volkswagen Financial Services; and (ii) the stated APR, term, number of periodic payments, and kilometre allowance (as applicable). Payment estimates do not include: (i) taxes (unless you select otherwise); or (ii) to the extent applicable, any excess wear and tear, late fees, or other similar fees or charges that may apply. Actual selling price, leasing / financing rates and other terms are set by the dealer and Volkswagen Financial Services, as applicable. Dealer may sell or lease for less. Leasing and financing is subject to credit approval by Volkswagen Financial Services. Leasing / financing rates, payments, prices, figures, options, offers, terms and other information may, subject to applicable law, be changed or cancelled at any time without notice. Lease example: Lease a 2021 Tiguan 2.0T Trendline FWD with 8-speed automatic transmission, at an MSRP of $29,795 plus $1,950 freight and PDI, $10 fee for applicable provincial Motor Vehicle Industry Council, $499 dealer fees, $20 Tire Tax and $100 a/c levy at 0.99% APR for 24 months with 104 weekly payments of $132.83. $0 down payment or equivalent trade-in, security deposit of $540 and first monthly payment are due at lease inception. Dealer charges are included. PPSA, licence, insurance, and registration charges, and applicable taxes are extra. Kilometre allowance of 16,000/year; charge of $0.15/km for excess kilometres. The total lease obligation in this example is $14,405.65 (excluding taxes and any excess wear and tear, late fees, or other similar fees or charges that may apply). Finance example: Finance a 2021 Tiguan 2.0T Trendline FWD with 8-speed automatic transmission, at an MSRPof $29,795 plus $1,950 freight and PDI, $10 fee for applicable provincial Motor Vehicle Industry Council, $499 dealer fees, $20 Tire Tax, and $100 a/c levy at 0.99% APR for 24 months with 104 weekly payments of $314.97. $0 down payment or equivalent trade-in, security deposit of $510 and first monthly payment are due at finance inception. Dealer charges are included. PPSA, licence, insurance, and registration charges, and applicable taxes are extra. The total financing obligation in this example is $32,756.88 (excluding taxes). Please contact your Volkswagen dealer for details (including actual payment information). Although we endeavour to ensure that the information contained on this website is accurate, Volkswagen Canada, its dealers, and Volkswagen Financial Services are not responsible for any errors or omissions that may occur from time to time. ?Volkswagen,? the Volkswagen logo, all model names and trimline names are registered trademarks or trademarks of Volkswagen AG, used under license.

3 Financing offers available through Volkswagen Financial Services, on approved credit, on select: (i) new and unregistered Volkswagen models; (ii) "certified pre-owned" used Volkswagen vehicles; and (iii) other used vehicles. Financing example: Finance a 2021 Tiguan 2.0T Trendline FWD with 8-speed automatic transmission, at an MSRP of $29,795 plus $1,950 freight and PDI, $10 fee for applicable provincial Motor Vehicle Industry Council, $499 dealer fees, $20 Tire Tax and $100 a/c levy at 0.99% APR for 24 months with 104 weekly payments of $314.97. $0 down payment or equivalent trade-in, security deposit of $510 and first monthly payment are due at finance inception. Dealer charges are included. PPSA, licence, insurance, and registration charges, and applicable taxes are extra.The total financing obligation in this example is $32,756.88 (excluding taxes). Dealer may sell for less. Dealer order/trade may be necessary. Financing rates, payments, prices, figures, options, offers, terms and other information may, subject to applicable law, be changed or cancelled at any time without notice. Conditions apply. Please contact your Volkswagen dealer for details.

Lease offers available through Volkswagen Financial Service, on approved credit, on select: (i) new and unregistered Volkswagen models; and (ii) ""certified pre-owned"" Volkswagen vehicles. Lease example: Lease a 2021 Tiguan 2.0T Trendline FWD with 8-speed automatic transmission, at an MSRP of $29,795 plus $1,950 freight and PDI, $10 fee for applicable provincial Motor Vehicle Industry Council, $499 dealer fees, $20 Tire Tax and $100 a/c levy at 0.99% APR for 24 months with 104 weekly payments of $132.83. $0 down payment or equivalent trade-in, security deposit of $540 and first monthly payment are due at lease inception. Dealer charges are included. PPSA, licence, insurance, and registration charges, and applicable taxes are extra. Kilometre allowance of 16,000/year; charge of $0.15/km for excess kilometres. The total lease obligation in this example is $14,405.65 (excluding taxes and any excess wear and tear, late fees, or other similar fees or charges that may apply). Dealer may sell or lease for less. Dealer order/trade may be necessary. Leasing rates, payments, prices, figures, options, offers, terms and other information may, subject to applicable law, be changed or cancelled at any time without notice. Conditions apply. Please contact your Volkswagen dealer for details. Although we endeavour to ensure that the information contained on this website is accurate, Volkswagen Canada, its dealers, and Volkswagen Financial Services are not responsible for any errors or omissions that may occur from time to time. "Volkswagen," the Volkswagen logo, all model names and trimline names are registered trademarks or trademarks of Volkswagen AG, used under license.

4 Dealer Administration Fee includes documentation and administration costs related to the delivery of the vehicle, such as the dealer cost involved in licensing, lien search, and contract administration.

5 Financing offers available through Volkswagen Financial Services, on approved credit, on select prepaid maintenance plans in connection with the financing of select: (i) new and unregistered Volkswagen models; (ii) "certified pre-owned" used Volkswagen vehicles; and (iii) other used vehicles. Additional terms and conditions apply. Refer to actual contract or contact a Volkswagen dealer for complete details of coverage and exclusions. Financing example: Finance a prepaid plan at an MSRP of $1,675 at 0.99% APR for 24 months with 104 weekly payments of $16.27. $0 down payment or equivalent trade-in, security deposit of $510 and first monthly payment are due at finance inception. Dealer charges are included. PPSA, licence, insurance, and registration charges, and applicable taxes are extra. The total financing obligation in this example is $1,692.08 (excluding taxes). Dealer may sell for less. Financing rates, payments, prices, figures, options, offers, terms and other information may, subject to applicable law, be changed or cancelled at any time without notice. Conditions apply. Please contact your Volkswagen dealer for details. Although we endeavour to ensure that the information contained on this website is accurate, Volkswagen Canada, its dealers, and Volkswagen Financial Services are not responsible for any errors or omissions that may occur from time to time.

6 Financing offers available through Volkswagen Financial Services, on approved credit, on select accessories in connection with the financing of new and unregistered Volkswagen models. Taxes, shipping, installation are excluded. Proper installation required. Professional installation may be recommended. See owner's literature and Volkswagen dealer for details. Financing example: Finance an accessory at an MSRP of $215 at 0.99% APR for 24 months with 104 weekly payments of $2.09. $0 down payment or equivalent trade-in, security deposit of $510 and first monthly payment are due at finance inception. Dealer charges are included. PPSA, licence, insurance, and registration charges, and applicable taxes are extra. The total financing obligation in this example is $217.06 (excluding taxes). Dealer may sell for less. Financing rates, payments, prices, figures, options, offers, terms and other information may, subject to applicable law, be changed or cancelled at any time without notice. Conditions apply. Please contact your Volkswagen dealer for details. Although we endeavour to ensure that the information contained on this website is accurate, Volkswagen Canada, its dealers, and Volkswagen Financial Services are not responsible for any errors or omissions that may occur from time to time.

7 This is the down payment that you anticipate paying in connection with the purchase of the vehicle.

13 This means the duration (in months) of your selected protection plan.

15 This means the maximum number kilometres that your selected protection plan will cover.

16 Certifed Pre-Owned Volkswagen vehicles undergo a comprehensive 112-point inspection. If something needs replacing, only genuine Volkswagen Original Parts are used. Every Volkswagen Certified Pre-Owned vehicle is covered by our Assurance Program. If the vehicle is within 5 model years or newer and less than 120,000 KMs, you can upgrade to the Premium Assurance program.

21 Depending on the province in which you live, you may be eligible to receive incentives. These include, but are not limited, to up to $4,000* from British Columbia's Go Electric BC Program (available on the ID.4 base trim only) or as much as $4,000 from Quebec's Roulez Vert program. The QC government has recently announced that the program will be suspended as of Feb. 1, 2025. See About the Roulez vert Program for details. The Roulez Vert program also offers an additional rebate of $600 with the purchase of the Volkswagen 2-in-1 Charging Cable. If you live in BC in a single-family home, row home, or duplex, you could receive a rebate* of up to 50% of the purchase and installation costs of an eligible Level 2 EV charger, to a maximum of $350.◊◊

◊◊ Volkswagen Canada does not administer the incentives and is not responsible for any cancellations or changes to the incentive programs. Incentive information is provided for informational purposes only and Volkswagen Canada makes no representations or warranties about the actual amounts or eligibility. Information about the incentives is based on the most current information provided by the applicable government agencies, but could change in the future. The amount of the incentive, terms and conditions of the incentive, and any eligibility or application requirements vary by province. As of January 13, 2025, the federal government has paused the Zero-Emission Vehicles (iZEV) Program. See Question and answers for details. *BC's EV incentive amount is prorated based on annual income and only available to those earning <$100,000 with the full amount available to those earning <$80,000. BC's EV charger rebate has different eligibility criteria. Conditions apply. See your dealer for more details or contact the provincial or federal administrator.

Limited time finance offer available through Volkswagen Financial Services, on approved credit, based on a new and unregistered 2024 ID.4 Electric ID.4 PRO S AWD base with single-speed transmission having a starting price of $58,299.00, including $68 PPSA registration fee (including third-party registering agent fee), $2,100 freight and PDI, $100 air conditioning levy, $23 tire recycling levy, $13 OMVIC fee, and $500 representative dealer admin fee (actual fee is set by dealers and varies, up to $500), and included in weekly payment. Dealer Administration Fee includes documentation and administration costs related to the delivery of the vehicle, such as the dealer cost involved in licensing, lien search, and contract administration. Finance example: 60-month term at 0.00% APR equals a weekly payment of $225, after application of $10,000 credit. $0 down payment or equivalent trade-in due at signing. In Ontario, Volkswagen Group Canada Inc. is responsible for the tire recycling fee used to cover the cost of collecting and recycling end of life tires when returned by consumers. License, insurance, registration, options and applicable taxes are extra. Cost of borrowing is $0 for a total obligation of $58,299. Dealer may sell for less. Dealer order/trade may be necessary (but may not be available in all cases). Conditions apply. Offers end January 31, 2025 and are subject to change or cancellation without notice.

$10,000 cash bonus available to be applied as a discount off MSRP, before taxes, on cash purchase, finance or lease (through Volkswagen Financial Services, on approved credit) of new and unregistered 2024 ID.4 models